V&A’s Silk Road: Asia

V&A 博物馆的线上游览体验

项目介绍

在伦敦艺术大学用户体验设计硕士课程中,我们为 V&A 博物馆设计在线浏览体验。最终,我们团队以「海上丝绸之路」为背景,制作了一个可互动的 VR 展览,「Silk Road: Asia」,帮助疫情下的参观者以游戏化的方式更好地了解展品的故事。此项目亦希望提升亚洲文化在西方博物馆行业的地位,并提出一种去中心化的策展和观展方式。

硕士课程项目 / 2021

担任角色

用户体验设计师(硕士学生)

团队成员

Sanya Nayar
Shiwen (Svaney) Shen
Ziyou (Ines) Yin

关键词

博物馆,Mozilla Hub,VR,叙事设计

「威廉·莫里斯难题」

工艺美术运动的领导者威廉·莫里斯(William Morris)的作品是 V&A 博物馆的标志藏品。他的经典花卉装饰不仅出现在家具和壁纸上,更影响了不同时期的绘画、书籍和工艺品设计。博物馆的设计总监Jack Craig借此提出他们遇到的「威廉·莫里斯难题」:面对规模庞大的展品,如何帮助线上用户更好地导览和建立联系?

The “William Morris Problem”: matching online visitor’s flow with the collection database
Someone interested in William Morris will likely come across relevant objects, books, events, and merchandise scattered over numerous databases and webpages...
Jack Craig, the digital design lead at V&A

另一方面,这个项目在英国新冠疫情封锁时期进行,教育机构和博物馆完全转为线上,我们与参观者都无法接触藏品和展厅。在这个巨大的挑战下,行业越发注重数字化发展,而我们也将设计方向从传统展览转向游戏化和叙事性的体验。

屏幕以外的体验设计

我们参考其他线上展览汲取灵感,尝试数字本位(digital native)的思维加强游览者的参与感。线上展品与实体展品有什么本质区别?除了单纯的数字建模,如何发挥虚拟展览的优势?我们尝试打破以往展品与观众的距离,运用 Processing、摄像头肢体检测和动效设计来建立互动关系。

用「火炬」探索绘画作品
肢体探测,与武士刀展品互动

叙事化场景——海上丝绸之路

通过持续的测试和反馈,我们发现可互动的展品能加强参与感,达到更好的教育效果。但是,用户需要更加连贯的故事背景来建立物品之间的联系。由于团队成员都来自亚洲,所以我们决定借此契机表达文化自信,将历史项目的主题定为海上丝绸之路

V&A 博物馆的东亚、东南亚地区藏品和地图

Silk Road: Asia

项目的成果是一个托管在 Mozilla Hubs 开源平台上的 VR 虚拟空间。开始前,参观者可以选择游客、学者或商人等角色,进行角色定制。接着就进入 VR 体验,根着游戏提示地图游览岛屿上的建筑,也可以自由探索。地图上放置了很多 V&A 的展品 3D 模型,而且结合对应运动检测、空间音频Apple AR Kit进行展示,让大家了解这些文化遗产后的历史知识。

V&A’s Silk Road: Asia journey video
AR 清代花瓶
扮演丝绸之路商人,将商品带到下一个目的地
印度 Bayan 鼓
探索地图时浏览展品信息

旅程仍将继续...

文化碰撞和交流是丝绸之路不可或缺的部分,同时也呼应了博物馆承载的功能。在这个虚拟的社区里,参观者可以选择喜爱的物品,带到下一个国家,自己成为「策展人」。我们希望这个项目不仅是 V&A 博物馆的展览,更是所有参与者的共同创作。

项目反馈和思考

在 10 多位参与测试的用户里,大部分人表示这个项目相比传统展览带来更高的沉浸感和参与感,同时也期待地图规模和视觉设计能进一步提升。一些博物馆从业人员也认为项目可以作为实地参观的补充,打开了线上展览的想象空间。

You moved from a mere imitation of a gallery and examined ‘what experience we’re not going to see in a physical museum’.
Jack Craig, Digital Design Lead at V&A
与多种技术的结合是一个大胆的尝试,尤其在学生项目里。这些思路给了我很大启发,相信有机会可以应用到实际展览行业里。
Dasiy,博物馆与展览行业创业者
相比传统展览,我感觉更沉浸到故事里。互动物品非常的有趣,如果能进一步完善可以达到更好的教育目的。
Huan Huan Tang, 测试用户

在这个短期项目,我们遇到了很多技术和资源限制。尽管最终成果稍显粗糙,这个项目仍体现了我们对虚拟博物馆的思考,探索将共创、去中心化和社区属性带入传统展览,是一次有意义的尝试。

p.s. Many thanks to Jack (V&A), John and Al (Tutors) and my teammates Ines, Svaney and Sanya, who started this experimental voyage with me.

V&A’s Silk Road: Asia

An virtual tour experience for V&A Museum’s online collections

Overview

Working with the V&A Museum, our MA UX design group at the University of the Arts London aimed to design an embodied experience of their fascinating online collection. As a result, our team appropriates the Maritime Silk Road as a context and develop an interactive, generative VR experience, “Silk Road: Asia”.

The project strives to address Asian cultures and enhance the educational and research capacities of the V&A Museum. We value the project to extend to other museums, exhibitions and galleries while challenging the traditional museum visiting paradigm.

Student Project / 2021

My Role

UX Designer (Master Student)

Team with

Sanya Nayar
Shiwen (Svaney) Shen
Ziyou (Ines) Yin

Keywords

# Museum
# Mozilla Hub
# Virtual Reality
# Narrative Design

“The William Morris Problem”

This project was entirely at a UK COVID-19 lockdown when education and museums were exclusively online. Challenges originated in the missing spatial and tactile access of the collections and the hall, which we observed in directed storytelling as essential experiential elements to provide a unique visit.

Jack Craig, the digital design lead at V&A, proposed an intriguing query referred to as “The William Morris Problem”, representing the mismatch of online visitor’s content flow and the intricate exhibit management systems.

The “William Morris Problem”: matching online visitor’s flow with the collection database
Someone interested in William Morris will likely come across relevant objects, books, events, and merchandise scattered over numerous databases and webpages...
Jack Craig, the digital design lead at V&A

Reaching through the glass

Inspired by some captivating online exhibitions, our group sampled several interactions with V&A’s items to intensify visitor engagement. These fun experiments revealed a digital-native mindset inquiry: What differentiates a virtual object or exhibition from a physical one? How can we treat this project beyond digital replicating? We carried Processing, webcam body-detecting and animation to build a coherent journey tackling the “William Morris Probelm” in the Japanese Samurai collections.

Using a “torch” to explore the Samurai painting
Learning Samurai movement with webcam body-detection

Expanding the narrative to Maritime Silk Road

Continuous testing and feedback exposed us that interactive objects serve great educational purposes if effectively applied. Nevertheless, visitors require a consistent context to make connections between items. Since all our team members come from an Asian background, there’s a chance to address cultural confidence and reimagined the related history:the Maritime Silk Road.

Silk Road Map and V&A’s South & South-east Asian Collections.

Silk Road: Asia

The outcome is a virtual space host on Mozilla Hubs, an open-sourced VR platform. Before the journey, players can select their role as tourists, scholars, or merchants and even customise their characters. All participants can explore the island with optional guidance and enter different buildings to encounter fruitful objects from the V&A online collections.

V&A’s Silk Road: Asia journey video

Investigating Objects

All objects integrate open-source 3D models with corresponding technology (motion detection, spatial audio or Apple ARKit) to help audiences understanding physical heritages in a historical context. Throughout the visit, one can light up the detail of an ancient painting, “putting” a Chinese vase in your room to appreciate its structure, assembling clay pot fragments to learn archaeology, or play Indian bayan drums with your accompany!

AR Vase
Select and pack the objects
Play Indian Bayan Drum
Browse object information in tour

A Continuing Journey

Players can sail to the following country and exchange items and culture there. We imagined that the virtual Silk Road journey would last, with our six-week project evoking offset. The complete Silk Road network wouldn’t exist without the contribution of multi-players and culture exchange. Assisted by the massive splendid collections from the V&A Museum, the design could act as curation and community for displaying objects and communication.

Project Feedback

We have more than 10 participants in our play-test. Many of them responded more immersive and engaged in the experience than a regular exhibition but suggested further improvements in visual design and scale. Museum industry practitioners considered this virtual tour to open up imagination for the V&A museum and probably to combine with other pre-visit or post-visit education.

You moved from a mere imitation of a gallery and examined ‘what experience we’re not going to see in a physical museum’.
Jack Craig, Digital Design Lead at V&A
Impressive to see diverse technology in a student project. I feel inspired and could imagine it in the industry with further development.
Dasiy, startup co-founder in museum and exhibition industry
I feel like travelling to an ancient town. Those interactive objects are surprising and playful but could go deeper for educational purpose.
Huan Huan Tang, play-test visitor

I appreciate our concept attempts to challenge conventional museum settings by integrating a collaborative generative experience. We faced many technical and resource limitations in this short project, making it unpolished but still inventive.

p.s. Many thanks to Jack (V&A), John and Al (Tutors) and my teammates Ines, Svaney and Sanya, who started this experimental voyage with me.